Tana dell'Istrice
Tana dell'Istrice
istrice

Terms of sale

La Tana dell'Istrice

WEEKLY AND SHORT PERIOD RENTALS

All the properties present on the internet site www.tanadellistrice.it are rented by Gorini Giacomo, at the prices published on the Internet site at the terms and conditions indicated.

 

RENTAL PERIOD

Gorini Giacomo rents its properties (tana dell’istrice; baita belvedere) both for weekly periods and short periods. Over the summer, weeks go from Saturday to Saturday while in the winter weeks start from Sunday to Sunday. During peak season (the week of New Year, July and August) we only rent for short periods at short notice, in other words it is not possible to reserve two nights in July far ahead of time. To request different day of arrival and departure you can contact us by e-mail or by phone to: 0039 347 32 03 408

 

PAYMENT AND CANCELLATION POLICY

30% deposit at time of booking

In high season guests are required to pay the full rental in advance

Free cancellation with refund of advance payments up to 30 days before arrival

Cancellation fee of 50% of total price if you cancel between 29 and 8 days prior to arrival

Cancellation fee of 100% of total price if you cancel within 7 days prior to arrival.

 

CHANGES OF RESERVATION REQUESTED BY THE CUSTOMER

The management will do whatever possible to satisfy the customer’s request but in any case any changes, if accepted by the management, will entail an additional charge to the customer varying in relation to the specific circumstances.

 

SERVICES

The property description clearly communicated the items that are included and not included in the price
The cost of Heating: is included in the price.
Final Cleaning: For stays of two nights are included in the price while for stays over 2 nights amount to € 50.00
It is the customer’s responsibility to dispose of rubbish unless otherwise indicated by the owner or his/her representative.

Internet WI-FI connection: wireless internet connection available to guests in the communal lounge.
Washing machine available for use by guests of the tana dell’istrice and baita belvedere.

 

ARRIVAL AND DEPARTURE TIME

For weekly rentals, arrival times are 15.00 to 19.00. Check out is by 10.00 am. We invite guests to let us know of their expected arrival time several days ahead so we can be there to greet them at the apartment.
For short period rentals the arrival and departure time should be agreed several days in advance.
Any changes to arrival dates or times should be notified as soon as possible by e-mail or by phone to: 0039 3473203408

 

ARRIVAL AT THE HOUSE

On arrival clients are requested to present the entry voucher and a personal document (passport or identity card) to the owner or his/her representative for registration as required by Italian law.

 

SECURITY DEPOSIT

On arrival the client must pay the owner or the owner’s representative the security deposit indicated in the property card in cash. This deposit will be returned to the client on departure after the state of the property has been checked and after deduction of eventual damages caused by the client and eventual supplementary costs not included in the rent (for example final cleaning). If a client departs earlier, or if he departs at a time different to the time agreed upon, the owner or the owner’s representative is authorized to return the security deposit by post or wire transfer (having deducted consumption costs and eventual damages) only after having checked the inventory of the property. In the case of controversy between client and owner for eventual damages caused to the structure and contents thereof during the stay and where there is need to repair the damage, with consequent payment against invoice, the owner or the owner’s representative is authorized to return the security deposit by post after having deducted the sum of the invoice and attached a copy for the client. In the event of the deposit not being sufficient to cover the greater damages incurred, the owner or his/her representative may use the deposit as a down payment for such notwithstanding objections by the customer.

 

NUMBER OF GUESTS

The number of people (adults, children, infants) indicated at the moment of the reservation must be strictly observed, any substitution or increase in the number of people must be communicated to the owner who will be bound to have the guest pay any supplements due. In the event of failure to notify by the customer, the owner reserves the right to send away any extra guests from the property.

 

INFANTS

0-2 years old: Please indicate the number of cots and/or high chairs needed in the reservation form, and in any case at least 30 days prior to your arrival.

 

RULES OF BEHAVIOUR

Clients are kindly requested to adhere to the rules of behavior in force in our country, regarding good manners and respect towards the owner and the structure in which they are staying. It is absolutely forbidden to move furniture around, to take furniture and ornaments outside the property and to use them in a different way from their intended use. In the case in which a client does not respect the rules of good behavior and this results in damage to the structure and the contents thereof or to the outdoor equipment pertaining to the garden or the pool, the owner has the unchallengeable right to consider annulled the rental contract by means of verbal communication to the client and by means of written communication, in copy, to the agency and to ask the client to leave the property immediately with the right to resort to the police if necessary.

 

ANIMALS

At the time of reservation the client is required to communicate any pets he/she will be bringing, indicating number and size. This clients must pay an extra for cleaning. The owner can prohibit entry to the client who brings an animal without having communicated such at the moment of booking.

 

HANDLING OF PERSONAL DATA

Personal data and all other elements gathered by our Agency during the course of our work, will be subject to secrecy and will be treated in respect of confidentiality and personal rights through our systematic application of correct protection measures and guarantees drawn up for the handling of paper and electronic data in the measure of the specific data (simple personal data or sensitive or judiciary data). In conformity with the law 196/03 the Client is informed that his/her personal data will be handled only for the uses determined by the contractual relationship for such aims (including accounting and administrative aims). The Client is informed that this data could be used for commercial and promotional activities regarding the services provided by our Agency and for which use the Client’s consent is required. The Client’s want of consent will not permit our Agency to use this personal data for any commercial activity.